With the exception of this blog, I approach giving people advice the same way I’d approach kissing a girl: only when I think it’s welcome and after I’ve verbally asked for permission. Pretty sure the Boss would frown on that analogy, but I’m going with it. This one is really simple. If someone tells you about a problem, your default should be to listen and sympathize and nothing else. Unless they specifically ask you:
- Don’t judge or give your opinion.
- Don’t offer your solutions.